eGovernment

The eGovernment vision is central and local government working together to deliver better services for all. However, there are still real challenges for local government in improving citizen engagement and service delivery whilst, at the same time, controlling expenditure.

Improvements in service delivery cannot be achieved without significant re-engineering of key processes. With a much greater focus on local authorities’ delivery of value for money and their approach to cost-effectiveness and efficiency, authorities must deliver against a wide range of targets to avoid criticism. Technology is the key that can deliver these improved services and can help meet the needs of local communities.

Reztec provides a generic ebooking and scheduling system that can deliver savings in administrative effort and better utilisation of services. The versatility of Reztec means that this one system can provide the foundation for a wide range of public facing transactions, including booking of public rooms, booking of places on public events, leisure facilities and public seminars and meetings. The system can be integrated with third party payment gateways and can pass information directly to central finance systems. Reztec will enable you to meet the egovernment objectives of allowing resource bookings online and delivering accessible services by providing self-service systems that are available to the public outside core working hours.